Analyze installation on a running ConnectAgent

Installation of Analyze in the Cloud Configuration


This product is sold as a separate license. This is a named user license.

Purpose of this artikel

The purpose of this artikel is to describe the installation of Analyze on a preinstalled running ConnectAgent.

You can also check the parameters used for your installation with the parameters used in this document.





4.4.1 or higher (PREINSTALLED!!)

A database (SQL or MONGO)

MS SQL Server Express not supported

ConnectPlaza Analyze Adapter

4.4.x or higher

Get your database driver

Another thing you need to have before installation is the specific JDBC driver for your database. For instance if you use MS SQL, you need a MS SQL driver, if you use Oracle DB or a Progress DB you need the JDBC driver for that type of database.

Before you can use the database, you must add your driver file, a .jar file, into the following directory: <ConnectPlaza agent install directory>/endorsed. You have to restart your ConnectPlaza agent before this change will be active.

Check also your database specific connection string. You will need this in the agent settings to connect to your database together with a login and password. If you do not have these, contact your local system administrator.

Database installation

Before you start working with analyze, you have to create a 'VOID' database. A 'VOID' database is a database that exists just with a name, but not with any tables inside the database. This database can be a MongoDB or a SQL database. You can name the database anything you like, as long it is compliant with your database vendor.

When you download your agent you can choose a database in the selection box:

These are not the only databases Analyze can work with. Analyze uses Hibernate to connect to the database, so if there is a Hibernate Dialect for your database available, Analyze probably will work with it. The selection box gives you the most used databases.

If your database is not there, just select InMemory. You can add your configuration later via the Agent Configuration tab.

Adding/modifying your Analyze configuration

Open for your ConnectAgent the Agent Configuration tab. Select Analyze in the drop down at the right for the properties. Here you can add the settings to the Analyze configuration file.

If you have trouble setting the correct values you can always use Google for the following values:

  • Database Dialect - This is a default Hibernate 5 setting for your database type. In above example it is the MariaDB 10 database Dialect. Every vendor has its own way of talking SQL. Setting the Hibernate Dialect takes care of the translation to the correct SQL variant.
  • Database URL - The connection string to your database. How this must be configured, ask your administrator
  • Database Password / Username - This is a tricky one. Normally this is the user and password to login to your system. If you are using MSSQL and Active Directory, this can be the user and password used to run the ConnectAgent. Check with your administrator what to use in your environment.
  • Driver Classname - You can find your Driver Classname for your database via Google. In the example above you see the Driver class for MariaDB 10.

In-memory database

Per default the software installs an embedded in memory database. This hyperSQL database is very useful for small test environments. NEVER use it in a production environment. You will suffer serious memory issues if you try to use it in a production environment.

Updating the ConnectAgent

Update your ConnectAgent with the ConnectPlaza Analyze Adapter. This interface will support MongoDB as well as MySQL as of version 3.4.0.

Install the following interface into your ConnectAgent:

ConnectPlaza Analyze Adapter

  • Install this interface using your Deploy environment. Open the System interfaces, you will see the next screen:

  • Double click on the interface of your choice and and the Details screen will open.

  • Double click on the latest version of the system interface, this in most cases the same version as your ConnectAgent.

  • Normally we accept the default settings. So press the Install button and install the interface. The interface will be started automatically.

Configuration settings

On the local machine we have to configure some properties for Analyze. To do this follow the next instructions.

Open the Agent Configuration tab and select Analyze.

Check the configuration for:


Check your configuration at Override SQL core:

Now open the ConnectAgent from the drop down and check the part Override Analyze Database Engine.

The value must be set to SQL, not mongo.

Restart your ConnectAgent.


Select in the Analyze setting the part Override Mongo Core.

Check your MongoDB settings:

Now open the Agent tab and check the part Override Analyze Database Engine.

Set the value:

Restart the ConnectAgent.

Cleaning up your database

Remember that Analyze can create a lot of entries in your database. Databases can grow very fast. To counter that issue you can run the automatic cleanup procedures. To do this check the following parameters:

The cleanup process consists of two procudures to cleanup the Analayze messages and the Business entities.

The expiration time is set in hours, per default 30 days.

The second parameter is to setup the Quartz Cron. There are 6 entries:

  • Seconds
  • Minutes
  • Hours
  • Day
  • Month
  • Year

The last option you have to set is to enable or disable the cleanup procedure for the Business entities and/or Analyze messages.

First look at Analyze

Login in your ConnectPlaza Dashboard. If you have sufficient rights to use analyze, the analyze tab will appear on your screen after you logged in into the dashboard.

Select the  Analyze tab and you can use the cloud version of ConnectPlaza Analyze.

If you do not have an ConnectAgent Selected, you can select one in the drop down box.

After selection of your ConnectPlaza Agent, you will be presented with the next screen.

Uninstalling Analyze

To uninstall Analyze perform the next actions.

  • Uninstall the following interfaces via Deploy:
    • ConnectPlaza Analyze Adapter
  • Remove the connection settings with the Agent Configuration section in Deploy.

Keep in mind that Analyze is part of your license agreement. Uninstalling does not end the agreement.